Frequently Asked Questions
Everything you need to know about your Beauty Supply 123 Outlet experience.
How long will it take to receive my beauty supplies?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their products sooner.
Are all products sold on Beauty Supply 123 Outlet authentic?
Yes, we guarantee 100% authenticity. We source our products directly from authorized distributors and the brands themselves to ensure you receive genuine professional-grade beauty supplies.
What is your return policy for opened cosmetics?
For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer professional discounts for licensed stylists?
Yes! Licensed professionals can apply for a pro account through our 'Pros Only' portal to access exclusive bulk pricing and industry-only supplies.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.